Privacy and Confidentiality Policy

Política de privacidad y confidencialidad

Introduction

Welcome to shibumiparts.com, a website operated by IMPORTADORA CALI S.A. (hereinafter, «we», «our» or «the Company»). We are committed to protecting the privacy and confidentiality of our users and customers. This Privacy Policy describes how we collect, use, share, and protect your personal information. By accessing and using our website, you agree to the practices described in this policy.

Information we collect

We collect various types of information from our users, including:

Personal information: Name, email address, phone number, physical address, and any other information you voluntarily provide to us.
Usage information: Information about how you use our website, including the pages you visit, the time you spend on our site, the dates and times of your visits, and other statistical data.
Technical information: IP address, browser type, operating system, and other technical information derived from your connection to our website.

Use of information

We use the collected information for various purposes, including:

Providing and improving our services: To personalize your experience, respond to your requests, and enhance the functionality of our website.
Communication: To communicate with you about our products, services, promotions, and other topics that may be of interest to you.
Security: To protect our website and our users against fraud, unauthorized access, and other illegal activities.
Legal compliance: To comply with applicable legal and regulatory obligations.

Sharing of information

We do not sell, rent, or share your personal information with third parties, except in the following circumstances:

With service providers: We may share your information with third parties that provide services to us (such as web hosting, data analysis, and marketing services) as long as those service providers are obligated to protect your information in accordance with this policy.
Legal compliance: We may disclose your information if required by law, a court order, or any other applicable legal process.
Protection of rights: We may disclose your information to protect the rights, property, or safety of IMPORTADORA CALI S.A., our users, or others.

Information security

We take reasonable measures to protect your personal information against loss, theft, misuse, and unauthorized access. However, we cannot guarantee the absolute security of information transmitted over the internet.

User rights

You have the right to access, correct, update, or delete your personal information at any time. To exercise these rights, please contact us using the contact details provided in this policy.

Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page and you will be notified through our website or by other appropriate means. Your continued use of our website after the publication of changes will constitute your acceptance of such changes.

Contact

If you have any questions or concerns about this Privacy Policy, please contact us at:

Phone: (+57 602) 487 1500 – 01 8000 513236
Email: servicliente@impocali.com
Address: Calle 15 No. 29A 11 Warehouses 2A-3A Module A, in the Business Logistics Park,
Acopi sector, Yumbo – Valle

We appreciate your trust in IMPORTADORA CALI S.A. and shibumiparts.com.

This policy is effective from August 1, 2024.

Introduction

Company information